Return Policy

Cancellation & Returns Policy

At Vaasini Enterprises, we strive to ensure you are completely satisfied with your purchase. If you are not happy with your order, we are here to help. Please review our policy below for returns and cancellations.

1. Return Window

  • You may request a return within 7 days of receiving your order.

  • To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it. It must also be in the original packaging.

2. Non-Returnable Items

  • Custom-sized bedding or specially altered products.

  • Items marked as "Final Sale" at the time of purchase.

  • Items that show signs of use, staining, or damage not caused by our error.

3. Cancellation Policy

  • Before Dispatch: You can cancel your order at any time before it has been shipped for a full refund.

  • After Dispatch: If the order has already been dispatched, it cannot be cancelled. You will need to follow the return process once the item is delivered.

4. Return Shipping Charges

  • Defective or Wrong Items: If you received a damaged product or the wrong item, Vaasini Enterprises will cover all return shipping costs.

  • Customer Preference: For returns based on a change of mind or preference, a standard return shipping fee will be deducted from your refund amount.

5. Refund Process

  • Once we receive and inspect your returned item, we will send you an email or WhatsApp notification regarding the approval or rejection of your refund.

  • If approved, your refund will be processed to your original method of payment within 5–7 business days.

6. Damaged or Defective Goods

  • If you receive a damaged product, please contact us immediately with photos of the damage and the packaging. We will arrange for a replacement or a full refund at no extra cost to you.

How to Initiate a Return: To start a return or cancellation, please contact our support team via WhatsApp or email at vaasini[.]com@gmail.com with your Order ID and the reason for the return.